Shipping Policy

Updated Shipping Policy 2025-4-13

Who We Are
BarcodeKwt ("we," "us," or "our") operates the website barcodekwt.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

- Within the Kuwait: KWD 2.000 on all orders.

- Worldwide: KWD 10.000 on all orders.

Shipping Range

Delivery Area: We currently ship within the Kuwait.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Cut-off Time: Orders placed before 8:00 AM Kuwait Time (GMT+3) (Kuwait City) will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery: Orders typically arrive within 2-3 business days after processing, depending on the destination.

Shipping Process

Courier Services Inside Kuwait: We use reliable carriers such as Kuwait Post and DHL Kuwait for all shipments.
Courier Services Outside Kuwait: We use reliable carriers such as DHL and UPS and Fedx for all shipments.

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Return Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Email: support@barcodekwt.com
Phone: +965 60375524
Address: KIPCO TOWER - FLOOR M1 - SHOP#18
Hours: 10:00 AM – 06:00 PM 8:00 AM (GMT+3) (Monday – Friday). We usually get back to you within 24 - 48 hours.